One of the great gifts that comes with the work I do is that people share some big and tender questions with me. I’m always humbled by the experience of hearing them, because it’s such a vulnerable thing to open up and share the stuff we are wrestling with. I received an email recently from [...]
Beauty Tuesday: On William Blake, Desire Mapping, and Pinterest
I’m starting a new tradition. Every Tuesday I intend to celebrate beauty in some form. Beauty Tuesdays! I’m diggin’ it. Hope you do too. A few weeks ago, I wrote about Danielle Laporte’s wonderful Desire Map program. I’ve settled on five core desired feelings for myself: Freedom. Alignment. Conviviality. Evolution. Delight. (Yes, they spell “faced.” I don’t know what [...]
Scaling Up, Step 2a: Your People Plan
This is the third post in a series about four things that need to be in place in order to scale your business: Enough self-awareness and vulnerability to face your fears. A people plan. Systems – technological & human – that can take you from here to the next level. Absolute confidence that your revenue [...]
Scaling Up, Step 1: Fear of Flying
In my last post, I wrote about four things that need to be in place in order to scale your business: Enough self-awareness and vulnerability to face your fears. A people plan. Systems – technological & human – that can take you from here to the next level. Absolute confidence that your revenue model is [...]
Scaling Up: 4 Things Your Growing Business Needs From You
You have built a successful something. (A business, project, campaign, whatever.) You have sacrificed – are sacrificing – sleep, fresh air, your social life, to make it happen. And it is taking off, like a jet engine. Demands on you and your time are increasing; pressure is mounting; and you know you are on the [...]
How to Make Smart Systems Work for Fallible Humans
I’m a big fan of systems. Especially the ones that promise to help me make fewer mistakes (or at least, learn from my mistakes more quickly), become more efficient, and/or love my life more. I mean, I looooove a good system. I read Gretchen Rubin’s wonderful book, The Happiness Project, and I thought: Finally! A [...]
Transform Your Bucket List with Desired Feelings
I have a bucket list. It has exactly two things on it: See Bruce Springsteen live. Visit the Rothko Chapel. And I’m crossing item #1 off my list tonight. So I think it’s safe to say that the remaining item does not meet the minimum requirements of a “list.” I have friends with great bucket [...]
Who am I to be Creative, Resourceful, and Whole?
I attended a course recently where one of the central tenets we were asked to hold was, “People are naturally creative, resourceful, and whole.” That may seem benign enough to you, but as I sat with the invitation to believe this – really believe it – I realized it was staggeringly hard for me to [...]
Expert Enough: Slaying Imposter Syndrome and Stepping Up to the Mic
I’m at a conference, looking forward to learning from the experts at the front of the room. The topic is right up my alley: something I practice, but want to get better at. The session begins, and twenty minutes later, I haven’t heard anything new. Unbidden, a thought pops into my head: “Well, this isn’t [...]
A Quick and Dirty to Creating Personas
I mentioned in my post on user matrices that I’d be blogging more about personas, and how you can use them to get inside your customer’s* mind. Personas are an underused tool that almost anyone can benefit from using. They’re an amazing framework for helping us get outside our own heads and unpacking our assumptions [...]


